Tag: Email Marketing

How to Effectively Engage Your Audience Through Email Marketing

Gone are the days of Spray and Pray email marketing. You cannot do those once customary ‘Email blasts’ to every subscriber on your contact list. The email marketing landscape has changed rapidly, thanks to the ever-increasing demand for personalized messaging. Striving for higher subscriber engagement is the primary reason behind this transition. However, things are not as simple as they seem to be since subscriber engagement is about sending the right message to the right message person at the right time.

As per a recent report by Campaign Monitor, “Increasing customer engagement rates was the most important goal for 58% of marketers and the most significant barrier for 44% of marketers.” These numbers show how much customer engagement means to email marketers and how crucial it is to enhance it.

Hence, I have compiled a few of the most effective tactics that you can pursue to take your subscriber engagement rate through the roof.

Dynamic and storytelling content

‘Content is king,’ and content hasn’t earned that title just like that. For any communication, be it personal or professional, communication is the soul, which stands true for email marketing. Weaving storytelling content in your emails would immediately elevate their online experience. They would be hooked from the get-go. However, it is some extra effort to sync your storytelling and branding together, but it is subscriber engagement you are aiming for, so you go to give it everything.

You can feature value-added content in your storytelling, such as news, tips, customer success stories, tips, and much more. As per a Forbes report, “millennials no longer become engaged through pure ads.”

When you strike the right chord with the subscribers, your engaging content will start impacting the sales as well. Connecting with people at a personal level leaves a profound impact on their buying behavior, and if executed right, it can do wonders for your brand.

If you are also looking to enhance your email campaign’s engagement appeal, then look no further than Mailchimp email experts or Marketo certified experts. They are the best in the business of taking your email marketing endeavors to the next level.

Impactful subject lines

On average, 121 emails are being received in every inbox each day. That’s a lot of emails, irrespective of whether they are personal, professional, and promotional. Now, in this sea of emails, the subject line is the deciding factor if your emails would be opened or will be another forgotten message that was never read in the first place.

It’s imperative to create subject lines that make a substantial impact on the readers. They will appeal to them and boost your engagement rates. A well-crafted subject line is short, tempting, and descriptive. You can go for different tonalities such as personal, informational, how-to, etc. Inserting emojis in subject lines is clever since they promise higher CTRs.

Here is a good example of how a precise subject line can set the right premise for your email. The subject line for Postable’s email says, “Refer your friends and get $$$.” The messaging is to the point clear, and hence, the recipient knows exactly what to expect once they open the mail.

Source: Really Good Emails

Personalized emails

A Campaign Monitor report found that “improving email personalization was the number one goal for 38% of marketers and was also the number one challenge for 36% of marketers.” To achieve personalization in your email marketing campaign, you can practice marketing automation, email list segmentation, and even third-party integrations.

Striking that chord with the recipients is easier if the content you serve them is relevant to them and as per their interests. Personalization doesn’t stop at just adding their name in the subject line. Instead, you can engage with them in even more ways, such as writing first-person emails and more. The plan is to give them a feeling that you understand your email subscribers and value them.

The following email template example depicts the point I am trying to make. When a subscriber sees the recipient’s name at the outset, they will trust you more, which would lead to much higher engagement. This email sounds more like a well-thought letter than a robotic email that you and I already receive truckloads of on a daily basis. Hence, a personalized email is a perfect start to have a loyal and engaging subscriber base.

Source: Really Good Emails

Segmentation of your email lists

Personalization gets you higher subscriber engagement, and nothing comes closer to personalization than segmenting your target lists. As email marketers, we create so much content that we sometimes forget diversity amongst our respective user bases. Information that’s relevant to one subscriber might be redundant for another. A great way to serve both of them is by segmenting your email list and creating specific personalized content based on that.

For example, if you experience low usage rates, then sending out re-engagement emails to engage inactive customers would be the best thing. For a more consistent customer, you can update him about the upcoming deals and offers.

The big takeaway here? In the end, customer engagement is decisive to customer acquisition and eventual customer retention. However, before trying to engage with them, it’s better to understand them first. It’s indispensable to have an understanding of who your customers are, what they prefer, or what’s the best way to connect with them.

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The post How to Effectively Engage Your Audience Through Email Marketing appeared first on Social Media Week.


7 Key Tips For Optimizing Your Email Marketing Ahead of Holiday Season

It’s that time of year again. As the holiday season fast approaches, the nights are beginning to draw in, the temperature is beginning to drop, and marketers are hard at work figuring out a winning strategy to entice customers into their sales funnels. 

The winter period is an extremely busy period for online marketers as businesses ramp up their efforts to appeal to buyers in the run-up to Christmas. 

Top Days of Email Marketing

(Image: Clicky Blog)

In fact, in the US, the busiest five days in the calendar year for email marketers all fall between Thanksgiving Day and mid-December. That’s a hectic schedule, so it’s vital that a plan is in place to make the most of your email marketing efforts. 

Although marketing has evolved at a rapid pace in the 21st Century, email marketing has proven itself time and time again that it’s going nowhere when it comes to sales funnel optimization. 

Marketing Channels

(Image: Software Advice

In fact, despite the rise of increasingly advanced technology, only social media marketing is ranked higher in the minds of marketers when it comes to campaign effectiveness. 

This means that your email marketing should be fully optimized as we head into the holiday period. However, if you feel like you’re not quite ready for entering battle with your competitors to make your voice heard and leverage sales in the tumultuous festive marketplace, don’t worry. Here’s a compilation of seven key tips to get your campaigns in good stead for the competitive landscape ahead: 

Adapt Your Subject Lines for Festive Frivolity

If there’s one thing you can be certain of during the festive period, it’s that your marketing emails are going to have plenty of company in the inboxes of recipients. 

It’s imperative that you exercise creativity with your email subject lines and use some seasonal triggers to enable you to stand out from your inbox. Whether your creative streak extends to festive puns, themed keywords or just a little bit of alliteration, these subtle boosts to your visibility can help you to stand out from the crowd and build more engagement. 

One of the most effective ways of standing out is by including some themed emojis in your subject line. This can be a great attention-grabbing technique that may come across as tacky for your business during any other time of year – but as it’s a time of festive cheer, should strike a chord with your customers. 

Furthermore, emojis have been proven to be effective when it comes to email open rates, with Mailjet finding that 63% of email subscribers in the UK were more likely to open emails with an emoji in its subject line. 

Above, Enchant has created a compilation of eye-catching emoji-based seasonal email campaigns. As we can see, the cheery attitude is complimented by the emojis in a way that adds colour and frivolity to a recipient’s inbox.

Use Audience Segmentation Wisely

Sending targeted and personalized festive emails can carry significantly higher engagement rates than generic mass emails. Segmenting contacts is by far the most effective way of adapting your messages to the specific interests of your customers and purchasing habits. 

There are plenty of ways in which segmentation can take place. One of the most effective options is through categorizing audience interests based on the types of products they’ve purchased or the sections of your website that they’ve browsed. 

It’s also possible to segment your subscribers into year-round and more seasonal shopper groups. Shoppers who are more active during festive periods and less active throughout the year require different approaches to your loyal everyday shoppers – especially when it comes to mailing frequency and follow-ups. 

Segmenting your subscribers into those who more frequently seek to utilise coupons can help you to develop campaigns tailor suited to your more bargain-conscious shoppers. This segment can be particularly useful in avoiding offering discounted products to loyal customers who are likely willing to buy at full price. 

Above, Sendinblue highlights how Airbnb has segmented audiences based on their browsing habits to offer locations that they may be more interested in visiting. 

There are plenty of tools available that can provide you with the insights and ability to segment your subscribers effectively, with Google Analytics and Kissmetrics among the market leaders. 

Set Up Exclusive Holiday Offers

To help shoppers to get into the holiday spirit, it’s worth creating holiday offers that run alongside festive themes. For much of the year, your emails tend to look the same, so this is really an opportunity to create new layouts and build eye-catching deals. 

Switch your approach up and build some holiday-themed offers alongside some fitting templates. According to OptinMonster, one client, Cloudways, achieved a 120% boost in free trial signups by creating a holiday marketing campaign that’s fitted with a suitable offer. 

Holiday-themed offers help to develop a natural sense of urgency among your subscribers. The natural time constraints on building a campaign to match a specific holiday or festive period gives customers a clear understanding of how long they have to act on their interest. 

Be Sure to Optimize for Mobile

Did you know that TechCrunch recently announced that Cyber Monday sales had topped almost $8 billion? Significantly, $2.2 billion of this figure stemmed from sales on smartphone devices.

With this in mind, it’s essential to craft email marketing campaigns that consider the fact that users will be browsing on their smartphones. If your emails during the festive period aren’t mobile-friendly, your business risks losing out on a significant portion of its market. 

To ensure that your email campaigns can be viewed by readers wherever they’re choosing to access their inbox, it’s important to integrate a responsive design that can adapt to all screen sizes. Responsive design relies on media queries to make your emails mobile-friendly. Media queries can trim your email’s designs and hide text on mobile while scaling images to fit various different screen sizes among many other useful applications. 

Always Test Your Emails

No matter what campaign you create, there’s always time for A/B testing. It’s vital as a marketer to figure out which products and services work best in driving more conversions for subscribers. 

There’s never an inconvenient time to test your products ahead of the winter festive period. Even if you’re in the middle of June, it can be useful to run some campaigns to see what’s generating more interest early on. This can give you a credible idea of what your subscribers are looking for and where conversions are most likely to take place. 

Split testing and A/B tests can help you to identify possible errors and shortcomings before the busy season, giving you plenty of time to act in advance. 

Once again, Google Analytics can be a great way of measuring the performance of your test campaigns. The platform can offer comprehensive insights into exactly where your visitors are coming from and how willing they are to act on their interest by making a conversion. Platforms like Finteza can be useful for gaining visualizations into the quality of incoming traffic. 

Quality of traffic

The tool automatically identifies the quality of traffic, for example, “Clean Traffic”, “Spam”, “Cookie Manipulation”, and more. 

Entice Customers With Seasonal Freebies

Everyone loves a freebie, especially during the festive period. Christmas, in particular, is a great time to build brand loyalty with giveaways and free goods. 

While some freebies can be met with scepticism among customers at various other times across the year, holidays that champion giving like Christmas can really work wonders in creating more receptive audiences for offers. 

Additionally, with how many competitors you’ll be battling with to win the interest of your customers, a free prize draw, competition or giveaway can work wonders in driving more traffic to your website. With an alluring array of deals and call to actions in sight, there could be significant profits on offer for brands brave enough to give valuable products or services away for free. 

Create an Intuitive Emailing Schedule

To get the most out of the lucrative holiday season, it’s important to begin planning your email marketing campaigns in advance, leaving nothing to chance. 

Since the emergence of Covid-19, the digital marketing landscape has gone into overdrive as businesses attempt to adapt to a brand new world of remote work and self-isolation. Some retailers may attempt to get in early on the chaos of festive email campaigns, but the best approach is to develop an emailing schedule that you trust. 

It’s important to resist the temptation of bombarding customers with emails as this could bring on fatigue with your campaign while sending too early can run the risk of subscribers ignoring your content. 

Utilize your analytics accordingly and schedule emails to be sent at what you believe to be the most opportune time for your specific audience. With the right blend of engaging content, the appeal of offers, and a tried-and-tested formula, you’ll likely win the attention and trust of your subscribers.

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The post 7 Key Tips For Optimizing Your Email Marketing Ahead of Holiday Season appeared first on Social Media Week.


Brands’ Coronavirus-Themed Emails Are Seriously Getting On People’s Nerves

Image via Shutterstock

The novel coronavirus has impacted the lives of people around the world, and companies have been propelled to close down amid the uncertain time. However, there are also brands that have been trying to keep in touch with their customers via email, inadvertently resulting in a surge of COVID-19-related messages in consumers’ inboxes.

Internet users are sharing these coronavirus-centered emails on social media for a number of reasons. One of it is to question how these companies got a hold of their personal email addresses in the first place.

“If I get one more ‘COVID-19 Update’ email from brands I subscribed to when I was 12, I’m gonna snap,” a user declared, on the verge of a digital breakdown.

Another user directed the attention to “all the communications people out there,” as they are the ones working on these crafted messages to consumers as an attempt to manage panic and uncertainty while trying to help “CEOs/leaders sound good.”

My health and safety is the top priority of so many brands I never even knew had my personal email address.

— Christopher Doyle (@chrisdoyle) March 14, 2020

*opens freezer*
*note falls out*

“We here at Totino’s Pizza Rolls know you’ve been wondering about our response to COVID-19”

— social distance warrior (@IAmSpilly) March 17, 2020

> Delete email accounts
> Sell house, live in woods
> Find bottle in river
> Has note inside

“Our brand’s COVID-19 response and pledge to our customers…”

— Joshua Self-QuaRayntine (@joshuaray) March 13, 2020

As I get email 29,283 with a business/brand’s #COVID19 update, I want to take a moment to give a shout out to all the communications people out there, writing and rewriting notices, managing panic/uncertainty, as well as helping CEOs/leaders sound good.
Keep on keeping on 👊🏻 pic.twitter.com/c1ECwwS6fq

— Lauren Herschel (@LaurenHerschel) March 20, 2020

All these weird COVID-19 update emails from brands have been a great tool for unsubscribing to email lists I didn’t even know I signed up for

— Bennett Richardson (@bennettrich) March 19, 2020

If I get one more “COVID19 Update” email from brands I subscribed to when I was 12 im gonna snap

— abbas ammar (@abbasammar10) March 17, 2020

COVID-19 brand emails forcing me to really grapple with my past self pic.twitter.com/76DMn7QHb0

— Madison Malone Kircher (@4evrmalone) March 16, 2020

[via Slate, cover image via Shutterstock] http://www.designtaxi.com/news/409163/Brands-Coronavirus-Themed-Emails-Are-Seriously-Getting-On-People-s-Nerves/

Must Know Email Marketing Metrics To Track Campaign Success [Infographic]

Are you across all the various email marketing metrics and data points? Check out this listing.


3 Success Stories That Will Have You Rethink Email Marketing

Despite the perception of email as a more traditional and antiquated tactic, it remains one of the best digital marketing channels for return on investment. Having a direct channel where you’re able to deliver a targeted and personalized message is invaluable and while it isn’t free of contention with other visual stimuli, it can be argued that this is less crowded than a social feed.

Arguably more important, email is one of the few direct channels where you have an ongoing relationship and easy access to customer data. Compared to social platforms like Facebook, there is an element of guesswork where you can craft a targeted campaign but can never be fully certain it will reach everyone intended.

There is a myriad of tools and practices out there to leverage to enhance your email efforts, but as a general rule of thumb, successful campaigns hinge on their ability to engage, educate and empower.

Let’s take a look at a few success stories and how they’re implementing these three Es:

M.M LaFleur’s ‘M Dash’

M.M. LaFleur, the brand revolutionizing workwear, utilizes minimalist designs and personal stylists with a direct-to-consumer model that marries simplicity with bespoke service to fill the growing void in luxury shopping.

Beyond promoting and selling clothing, the fashion startup utilizes its platform to achieve a might broader goal: career growth and empowerment.

The M Dash, LaFleur’s digital magazine, offers a wide range of career and life-related content aimed to inform and inspire. Pieces include actionable career advice, personal essays with insightful testimonials, and profiles of inspiring professional women that integrate best practices and tips.

One example includes the series “So, What Do You Do?” which features women in unique career paths spanning entrepreneurs, executives, artists, and scientists who share what they do, how they do it, and why they’ve chosen their current gigs. Additional pieces published recently have explored tips for reinventing your resume, how to have healthy conflict in the workplace, and how to navigate working with a team made up of different generations.

In the spirit of forging a community of women with a purpose, LaFleur’s email strategy extends beyond a communication intended to advertise its shopping destination and products. Rather, these newsletters address important questions like “what’s in it for me?” By delivering useful, interesting, and applicable pieces of information, the brand is able to align more effectively with this niche focus, build sustainable customer loyalty, and distinguish itself from competitors in the space.

Robinhood’s Acquisition of MarketSnacks

Robinhood, a no-fee trading stock trading startup launched in 2015 looked to millennial-focused MarketSnacks to help its goal of becoming a one-stop-shop for young, aspiring investors.

Marking its first acquisition, the merger enabled Robinhood to gain exposure to MarketSnack’s existing user base of more than 6 million as well as the general public. More specifically, the company’s newsletter rebranded to “Robinhood Snacks.”

The revamped email aims to share information with a light-hearted tone while exploring topics ranging from initial public offerings to acquisitions and quarterly earnings. The overarching goal with this specific tone is to translate financial news in layman’s terms — even if they don’t work on Wall Street.

“Robinhood’s done an amazing job at breaking down barriers of financial services and financial products, but users still need good information to participate and be well-informed, explained MarketSnacks co-founder Nick Martell in a recent Forbes piece. “To us, this exit is a testament to the power of combining a tech company’s resources with the trust and value of a media platform.”

An important distinction with the decision and overall email strategy is the fact that this isn’t simply a publication launch. Robinhood saw an opportunity to deliver a significant value proposition to both existing and future Robinhood customers that would translate into long-term success.

The other interesting part of the deal is that Robinhood also scooped up MarketSnacks podcast as part of the deal, which offers a breakdown of the top three business stories of the day in 15 minutes.

Digiday’s Vertical Approach

Eight years ago Digiday was founded with the mission of helping publishers navigate unchartered waters, mainly digital technology and how it would influence their business practices. Generally speaking, exploring the modernization of media and marketing and how digital is driving this journey.

Fast forward to today, the outlet has branched out, adopting its email strategy with a vertical newsletter dedicated exclusively to a niche audience in an industry facing a similar change: fashion and luxury.

Launched in 2016, Glossy aims to explore how tech is upending brands and retailers in this space through editorial content including emails that explore how consumers and their shopping behaviors are evolving and being challenging the industry and at the same time introducing new business opportunities.

More frequently, Digiday introduced Modern Retail, yet another vertical publication digging into the story behind retail’s reinvention covering stories that analyze the growth of giants like Amazon, Walmart, and Target, as well as how upstarts are paving the way for themselves.

The moral here? With this approach, Digiday can cater to its broader readership while simultaneously deliver to additional niche audiences that are craving specific content around certain industries. In short, a textbook case of having your cake and eating it too.

With competition to build brands and acquire users growing fiercer by the day, it’s time to rethink strategies for securing engagement. As these examples have shown, mixing up your email efforts can turn a traditional form of marketing into something new and radical that ultimately becomes a business game-changer.

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Twitter Marketing Tip 10

With 42% of Twitter’s users following brands, it’s a fertile ground of marketing opportunities. 

You may have mastered the basics by now and know your hashtags from your trends, but there are some next-level tricks and ideas that often get missed out. 

Step up your social media game with this Twitter marketing tip to get you standing out from the competition: 

Import Email Leads Into A Twitter List 

If you’ve worked hard to build up an email list, why not see if you can strengthen the connection on Twitter? 

With an email integration tool, you can match contacts in your email database with their corresponding Twitter accounts. 

You can then keep up with these warm leads on Twitter, strengthening the relationship you have built with them. 

If you like this Twitter Marketing Tip you might also like these Twitter Marketing Tips:

This Twitter Marketing Tip 10 page was posted “By Mike Armstrong”

Cardiff Marketing Company

Welsh Business Marketing

The Voice of Social Media